Material Para Treinamento de Administradores, Help Desk e Usuário Final

Publicado: 17/09/2009 em Dicas

Segue alguns links com ótimos materiais de treinamento de Office Communications Server 2007 R2 (OCS) para administradores, help desk e usuário final.

Unified Communications How-To
The Microsoft Unified Communications “How-To” training tool is a Microsoft Silverlight™ 2 application that provides step-by-step instructions for common UC tasks. You can customize the How-To application to your company’s needs based on the UC features you’ve installed. For example, if you have installed all UC features except Communicator Mobile and Communicator Group Chat, you can modify the XML file so that those features and topics do not appear in the interface.

Unified Communications Adoption and Training Kit 2007 R2
The Unified Communications Adoption and Training Kit for 2007 R2 provides guidance and resources for IT Pros, HelpDesk, and Trainers to speed adoption and usage of Unified Communications technologies in the enterprise. The kit includes Planning Checklists, Awareness materials, including Poster, Door Hangers, and E-mail samples, and User Education Materials such as Quick Reference Cards, Flash Cards, and links to Web-based Training.

Microsoft Unified Communications Training and Adoption 2007/2007 R2 User Awareness and Training Materials
The Unified Communications 2007/2007 R2 User Awareness and Training Materials Kit provides resources for IT Pros, Administrators, or Corporate Trainers to speed the usage and adoption Unified Communications technoligies in the enterprise. Materials in the kit can be customized to the needs of the company and/or organization. The kit provides the following materials: Awareness Materials – Posters, Web Banners, Door Hangers, and Stickers Training Materials Quick Reference Cards, Tips & Tricks Cards, and links to Web-based Training, Getting Started Tours, and Office Online Help and How-to’s.

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